Reference

Open 8sleep With Privacy In View

8sleep Privacy Policy explains what we collect when you open an account, use the mobile lobby, or check DANA and QRIS status.

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8sleep Open 8sleep With Privacy In View
PRIVACY HELP

Contact Us About A Privacy Request

A clear contact path helps you act on the Privacy Policy instead of searching through account screens.

Account access Use our account support path when you want a copy of personal data linked to your 8sleep account. We may ask for the verified phone detail connected to access, then explain which records can be supplied and how they are delivered.
Wallet records For a privacy request about DANA, OVO, GoPay, QRIS, bank transfer, or virtual account activity, include the receipt or reference number. We use that detail to separate your payment record from another account before responding.
Policy questions If a paragraph in the Privacy Policy is unclear, contact us with the section and your question. We can clarify cookie use, device access, retention, or a correction request without asking you to describe unrelated account activity.
DATA CONTROL

Explore The Privacy Steps We Use

Privacy is handled through practical controls rather than a single account setting. We limit access to information needed for account operation, payment reconciliation, security checks, and support responses.

Collected account data

We may use your phone detail, account identifiers, login events, and verification status to create access and protect the account. The Privacy Policy separates information needed for security from optional cookie data used for site functions.

Payment references

Payment records can include a selected rail such as QRIS or bank transfer, a transaction reference, amount status, and timing. We use these details to reconcile the cashier path and answer a receipt or status question.

Cookies and devices

Cookies and device signals help maintain a session when you move from phone login to the lobby. You can review browser controls for cookies, although restricting them may affect account access or selected page functions.

Account security

Phone verification before account access helps connect a login to the right account. We also record security events such as session activity so we can investigate unusual access and ask for suitable confirmation before changing details.

Retention choices

We retain information only for the period needed for the purpose described in the Privacy Policy, including security, payment reconciliation, support, or legal obligations. A deletion request does not always remove records that must be retained.

Requests and changes

You can ask to access, correct, or remove eligible personal data through our privacy contact path. Include your account phone detail and the requested action; we may verify your identity before making a change.

Find Answers About 8sleep Privacy Policy

These Privacy Policy answers cover the questions we expect you to ask before opening an account or using the Indonesia wallet path. Each answer points to a practical account, device, payment, or contact step, so you know what to prepare when requesting help. If your situation is not listed, contact us with the relevant policy section and your account detail.

The 8sleep Privacy Policy covers account details, phone verification, login and device events, cookies, payment references, support records, retention, and eligible privacy requests. It also explains when information may be shared for security, payment reconciliation, service operation, or legal obligations.

We use DANA or QRIS references to identify a transaction, check its status, reconcile the account record, and answer a receipt question. The reference does not replace your account identity check. We describe the relevant retention period and request route in the Privacy Policy.

Yes. Contact us through the privacy support path and ask for access to your account data. Include the phone detail connected to your account and the records you want reviewed. We may verify your identity before supplying information where local law permits.

Send a correction request with your account phone detail and a clear description of the inaccurate field. We review the request against account records and may ask for confirmation before changing it. The Privacy Policy explains any limits that apply to retained payment or security records.

Cookies may help keep your session active when you move from phone login to the lobby and may remember selected page functions. Your browser controls can restrict cookies, but some account functions may not work as expected. The Privacy Policy explains these uses.

Retention depends on why the record exists, such as account security, payment reconciliation, support, or a legal obligation. A request to remove information can be limited when a record must remain available. We explain the applicable retention approach in the Privacy Policy.

You can contact us to request deletion of eligible personal data. Include your account phone detail and specify the records involved. We will check identity, explain what can be removed, and identify information that must remain because of security, payment, or legal requirements.